Your boss has called you into their office. They proceed to give you a thorough dressing down because of a huge mistake that you made. If you are standing, make sure that you are standing straight, with a slight lean forward towards your boss. (You do not want to be “ramrod” straight because if your boss has any negative ideas about hiring military, you will activate their fears) If you are seated, lean forward as though you are truly intent on what your boss is saying. And, listen! Your boss is giving you with their language, some very good information about themselves and what they find important.
“So, Boss, are you saying that when I…, it caused…?” (This validates the Boss’s point of view. They know that they have been heard.) And, then you say,”Boss, I know how busy you are. I really appreciate the fact that you took the time to explain all of this to me. You know how conscientious I am. Thank you.” Shake their hand.
And walk out. Now it doesn’t have to be “conscientious.” It should be what-ever word you want your boss to associate with you. Such as “hard-working” or “detail oriented.” Ideally, you should choose a word that your boss will appreciate, one of the words that they used while they were “dressing you down.”
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