Conflict and how to communicate effectively with civilians are often difficult for new veterans who have started their business with little support or training. The tendency to “bark” at your employees and/or contractors, in particular, during times of stress has cost more than one veteran small business owner great workers.
Is conflict resolution & communication breakdown a frustration for you, team members or friends you know? This is what Author and Team consultant, Dianne Crampton, says about it. She writes, “Most businesses, are surviving the recession. They might be doing so with reduced revenues, modest layoffs, hiring or pay freezes, or any other coping strategy for down times. Others are doing quite well, but are in a holding pattern rather than hiring.
“For businesses with the goal to survive the weak economy, now is the time to prepare for the better times ahead. How? By building and improving employee communication and conflict skills before employees are too busy and these issues frustrate company growth.
“Communication – it’s what makes or breaks projects and company goals. What teams and leaders communication well, things get done better and more efficiently. But if conveying information and expectations clearly and effectively is a problem, it’s incredibly easy to get off track.
“You don’t need to be told just how important effective communication is to an organization. When it breaks down, misunderstandings and frustration increase, which leads to even bigger problems. Unfortunately, this happens to leaders who have the very best intentions but for whom communication simply goes of track.
“The first step in team improvement is to do an honest analysis of what is working and not working today.
- Identify if there are breakdowns in communication and conflict resolution at the leadership level between team members, leaders, customers and venders.
- Determine if building your own communication and conflict resolution skills would benefit your personal career development.
- Use your communication and conflict resolution skills to identify problems in your team dynamic that can be attended to now before the business climate changes and you are too busy.”
Dianne Crampton makes a good point here. I have seen how conflict and communication break downs frustrate business growth, slow down production and impede a company’s progress. And, many good vetrepreneurs and military spouse small business owners are so concerned about this that they leave valuable profits on the table because they are concerned about hiring employees that could make trouble for the company because of communication and conflict resolution problems.
That’s why Dianne was chosen to be the Team Building and Corporate Culture Specialist here at Deanna Wharwood and Associates, LLC. As our clients move from Business Start-Up to Business Growth, she will be on hand to effectively train them to grow and manage their teams, creating a corporate culture that operates with precision. gets things done and enjoys doing it.
Dianne’s company, TIGERS Success Series, offers an inexpensive 5-part course that comes with one-on-one coaching to help leaders and their employees improve communication and conflict resolution skills very quickly. To check out this course use this Click here:
And, here is one of Dianne’s newest videos to give you an insider view of Dianne’s knowledge, skills and abilities. She was nominated by Merrill Lynch for Inc. Magazine’s Small Business Entrepreneur of the Year.
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Tagged as: 9 Core Competencies of Business, civilian standards, deanna wharwood, deannawharwood.com/blog, differences in the way veterans and civilians communicate, effective communication, military patterns of speech, the veterans coach, veteran business ownership, veteran entrepreneurship, veteran owned small business, veteran owned small business coaching